Shipping & Returns
Ready to ship pieces are processed and shipped within 2-4 business days. Any personalized pieces requires 2-4 weeks to be processed, made & shipped. (Excluding weekends & holidays). Please ensure you provide accurate information, including mailing address & email address. After you place your order, you will receive a confirmation email with you order details. Once the order has been shipped, you will get an additional email with your tracking information.
USPS First Class delivery time is approx 1-3 business days. "Signature Required" may be added on during check out.
Sincerely Skye is not responsible for unforeseen USPS delays during the transit package being delivered (COVID-19, weather, operations & etc.). Please file a complaint with USPS Customer Support if your delivery was delayed.
We ship all international order through USPS. We do ask you to allow an extra 1-3 weeks (excluding holidays & weekends) for your order to be shipped. International shipment may be subject to duties and taxes upon delivery. We are not responsible for any additional charges incurred during transit. All duties and taxes must be paid by recipient. For more information, please contact your local customs office.
Lost or Stolen Packages
Sincerely Skye is not responsible for lost or stolen packages confirmed to be delivered to shipping address entered for order. Please ensure your shipping address is correct. If your package is lost during transit, this is the carrier's responsibility. Please reach out to USPS directly. If your package states delivered and you have not received your package, please contact your local post office.
Returns, Refunds & Exchanges
All sales are final. We are unable to process any refunds, returns or exchanges.
To ensure your order arrives in best condition, all items are packaged with extra care and attention. In the unlikely event that you receive a defective item or your order is incorrect, please contact us within 3 business days of receiving your package.
If you have any concerns or questions in regards to our policy, feel free to contact us. Please allow up to 1-3 business days for us to get back to you.
By purchasing from www.SincerelySkye.com, you accept and agree to our terms & policy.